Privacy policy

Last Updated: 15 October 2026

GRAHASTII (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you provide while using our website and services.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

1. INFORMATION WE COLLECT

When you place an order or interact with our website, we may collect information such as:

• Full name

• Billing and shipping address

• Phone number

• Email address

• Order and purchase details

• Payment-related information

• Device, browser, and website usage information

• Information you voluntarily provide when contacting us

We only collect information that is reasonably necessary to provide our services and process your orders.

2. HOW WE USE YOUR INFORMATION

We may use your information to:

• Process and deliver your orders

• Confirm orders and communicate with you

• Provide customer support

• Process returns, replacements, cancellations, and refunds

• Send order and delivery updates

• Improve our website, products, and customer experience

• Detect and prevent fraudulent or unauthorized activity

• Comply with applicable legal and regulatory requirements

3. PAYMENT INFORMATION

Payments may be processed through third-party payment service providers.

GRAHASTII does not intentionally store your complete card, banking, or other sensitive payment credentials on its own systems. Payment information is handled by the applicable payment provider according to its privacy and security practices.

4. COOKIES AND WEBSITE TECHNOLOGIES

Our website may use cookies and similar technologies to help the website function properly, remember preferences, understand website usage, and improve your shopping experience.

Third-party services used on our website may also use cookies or similar technologies in accordance with their own policies.

5. SHARING YOUR INFORMATION

We may share necessary information with trusted service providers when required to operate our business, such as:

• Payment processors

• Shipping and courier partners

• Technology and website service providers

• Customer support or operational service providers

We only share information where reasonably necessary for providing the relevant service, processing your order, protecting our business, or complying with applicable law.

We do not sell your personal information as a product.

6. DATA SECURITY

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. DATA RETENTION

We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal requirements.

8. THIRD-PARTY SERVICES

Our website may use third-party services, applications, payment providers, analytics tools, advertising platforms, or shipping services.

These third parties may collect or process information according to their own privacy policies. We recommend reviewing their respective policies where applicable.

9. CHILDREN'S PRIVACY

Our website and services are intended for general consumers and are not specifically directed toward children.

We do not knowingly collect personal information from children in violation of applicable law.

10. YOUR PRIVACY RIGHTS

Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.

To make a privacy-related request, please contact us using the details below.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable legal requirements.

Any updated version will be posted on this page with the revised “Last Updated” date.

12. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

GRAHASTII

Keolari, Madhya Pradesh, India

Email: official.grahastii@gmail.com

Phone / WhatsApp:

+91 6267544479