Terms of service
TERMS OF SERVICE
Last Updated: 15 October 2026
Welcome to GRAHASTII. By accessing or using our website, placing an order, or purchasing our products, you agree to be bound by these Terms of Service.
If you do not agree with these terms, please do not use our website or place an order.
1. ABOUT GRAHASTII
GRAHASTII is an Indian home and household products store offering products for everyday home use.
For questions or support, you can contact us at:
Email: official.grahastii@gmail.com
Phone / WhatsApp: +91 62675 44479
Location: Keolari, Madhya Pradesh, India
2. USE OF OUR WEBSITE
You agree to use our website only for lawful purposes.
You must not:
• Use the website for fraudulent or unlawful activities
• Attempt to interfere with or damage the website
• Attempt to gain unauthorized access to our systems
• Copy, reproduce, or misuse our website content, branding, images, or materials without permission
3. PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.
However, minor differences in product appearance, color, packaging, or specifications may occur due to screen settings, manufacturing changes, supplier updates, or other factors.
4. PRICES AND AVAILABILITY
Product prices and availability may change at any time without prior notice.
We reserve the right to correct pricing, product information, or availability errors.
If an order is affected by a significant pricing or availability error, we may contact you before processing the order or cancel the affected order and provide an appropriate refund where applicable.
5. ORDERS
Placing an order through our website constitutes a request to purchase the selected products.
We reserve the right to accept, reject, limit, or cancel an order where reasonably necessary, including in cases involving product availability, pricing errors, suspected fraud, incorrect information, or operational limitations.
You are responsible for providing accurate contact and delivery information when placing an order.
6. PAYMENT
We may offer online payment methods and Partial COD, depending on availability and eligibility.
Payment transactions may be processed through third-party payment providers and are subject to their applicable terms and policies.
7. SHIPPING AND DELIVERY
We currently ship within India.
Orders of ₹499 or above qualify for free shipping.
Our usual estimated delivery time is 5–12 days from dispatch. In exceptional circumstances, delivery may take approximately 15–25 days.
Delivery estimates are not guaranteed and may be affected by courier operations, weather, holidays, incorrect address information, or circumstances beyond our reasonable control.
Please refer to our Shipping & Delivery Policy for additional information.
8. RETURNS AND REFUNDS
Returns and refunds are subject to our Return & Refund Policy.
Eligible return requests must generally be submitted within 5 days of receiving the order, and products must meet the applicable return conditions.
Approved refunds will generally be issued to the original payment method.
9. ORDER CANCELLATION
If you wish to cancel an order, contact us as soon as possible through phone or WhatsApp at:
+91 62675 44479
Cancellation requests can only be processed before the order has been dispatched.
Once an order has been dispatched, cancellation may no longer be possible.
10. INTELLECTUAL PROPERTY
All content appearing on the GRAHASTII website, including but not limited to logos, brand names, text, graphics, photographs, designs, product descriptions, and other materials, may be owned by or licensed to GRAHASTII.
You may not reproduce, distribute, modify, copy, or commercially use our content without prior written permission, except where permitted by applicable law.
11. THIRD-PARTY SERVICES
Our website may use third-party services such as payment processors, shipping providers, analytics services, advertising platforms, applications, and other technology providers.
Your use of such third-party services may also be subject to their respective terms and policies.
GRAHASTII is not responsible for the independent policies or practices of third-party service providers.
12. LIMITATION OF LIABILITY
To the extent permitted by applicable law, GRAHASTII will not be responsible for losses or damages resulting from circumstances beyond our reasonable control, including courier delays, technical failures, service interruptions, natural events, or other unforeseen circumstances.
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
13. CHANGES TO THESE TERMS
We may update or modify these Terms of Service from time to time.
Any changes will become effective when the updated terms are posted on this page.
Your continued use of the website after changes are posted constitutes acceptance of the updated terms, to the extent permitted by applicable law.
14. GOVERNING LAW
These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes shall be subject to the jurisdiction of the appropriate courts having legal jurisdiction.
15. CONTACT US
If you have any questions regarding these Terms of Service, please contact us:
GRAHASTII
Keolari, Madhya Pradesh, India
Email: official.grahastii@gmail.com
Phone / WhatsApp:
+91 6267544479